Return Policy

Every item that you purchase at Irrigation Direct is 100% satisfaction guaranteed.

You may return new, unopened or unused items sold by Irrigation Direct within 60 days of delivery for a full refund. Items should be returned in their original product packaging. We will pay the return shipping costs if the return is a result of our error, otherwise it is up to you to ship it to us. Justclick hereto submit aProduct Returnsform to get an Return Goods Authorization number (RGA number).

A 20% restocking charge may apply on all products.

You shouldexpect to receive your refund within 2 weeksof giving your package to the return shipper. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Regarding Shipping Expenses:If you make an ordering error or change your mind and wish to return items, you will be required to pay the shipping expense. Also, if you return a large portion or an entire order, and we paid the shipping, we may deduct the shipping charges from your refund.

ProductsNOTacceptable for return:

A.Goods that have been invoiced from more than 60 days.

B.Goods that are dirty or damaged which are unsuitable for resale.

C.Products that are in or from broken bags.

D.No partial returns on drip irrigation kits.

HOW TO RETURN AN ITEM

Pleaseclick hereto submit aProduct Returnsform to obtain an RGA number. If we are replacing or exchanging an item, we may send you a UPS shipping tag for your return, so it is important that you contact us first.Our address is: 266 Lindbergh Ave. Livermore, CA 94551

Product(s) received without an RGA# may result in the shipment being returned at the customer's expense.

SPRINKLER SYSTEM INFORMATION

Sprinkler irrigation systems are commonly used in lawn irrigation systems and other planted areas where a spray or mist is desirable. For plants that require uniform coverage of water (grass, ground cover, seeds) a sprinkler irrigation system is appropriate.

If you are installing lawn sprinkler irrigation systems, Irrigation Direct carries a variety of supplies and parts like an adjustable nozzles for Rain Bird sprinkler heads. Our shrub adapters are perfect for garden sprinklers and shrub zones.

Combine pop-ups and rotors with electronic sprinkler controllers (timers), and inline valves to automate your landscape sprinkler irrigation system. Browse our Sprinkler System Supplies and Parts to find sprinkler nozzles, bubblers, swing assemblies, cut-off risers, Marlex 90s, and more.

DRIP IRRIGATION SYSTEM INFORMATIONz

Drip irrigation is a watering method which delivers water to plants slowly and right where they need it at the roots. Where typical pop-up sprinklers spray water into the air and onto plants, drip irrigation systems combine flexible poly drip tubing and drip emitters or "drippers" to both conserve water and save money.

Drip irrigation systems are not affected by wind and will greatly reduce evaporation and runoff common with traditional irrigation systems. Drip irrigation is the perfect solution for raised vegetable garden beds, hanging baskets, and potted plants.

Learn how to plan, design, and install your own Drip Irrigation System with our FREE online Drip Irrigation Tutorials.

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