Customer comments about their experience with Irrigation Direct. We would love to hear from you too. Help spread the word about your great experience with Irrigation Direct. We read every email and post.
Post Testimonial on Dave’s Garden (Excellent plant info, garden forums, and business reviews)
The details are irrelevant but these guys went "the extra mile" to resolve an order picking/shipping error. Couldn't be better pleased; they have a friend for life.
I have done business with you and your company for the past several months. It is uplifting and hope inspiring to find a large corporation with such integrity and care as I have received from your group.
For the friendly and honorable support I have received from you I simply want to thank you for standing above in the business world in such an admirable and caring manner. This leaves me only one outstanding hope; that I can become a REAL customer of yours in the future and go on to place many large orders for your products and services. I want to pass this message around the business community, including the Better Business Bureau that they may learn to look up to you and acquire your style of doing business.
I've just placed my 2nd order with ID. The 1st arrived as promised and the products are very good quality. Tech Support promptly answered my email question about a pressure regulator and I had fun installing 200' of 1/2" hose and 15 sprinklers of various sizes. I've only had to use 2 goof plugs and I ordered 20! (I also used one of their kits to guide my design.) I will use this company again.
"Great company and amazing website. I'm new to drip irrigation so the tutorials were very helpful. The 'Learn More' and 'Usage' feature for items are great for someone just learning. I ordered enough things for free shipping late in the afternoon and the stuff arrived the following day! Great service."
“You have many Great products and a very in the know sales staff. Thank you for guiding me in the proper direction. I am now saving at least 100 gallons of water a month. Your drip system is the real deal on price and quality!!!”
“Just wanted to thank irrigation direct for such good products and great customer support. I had a problem with one of your digital timers not working after I received it, sent an email to you all and in less than an hour you responded and had shipped me a replacement timer at no charge.
Received the replacement timer and it works just great. I am really pleased with the quality of your products at a fair price.”
“Where are you guys shipping from, my backyard? I placed an order on Monday and it was sitting on my porch Tuesday! Is that even possible?”
“I love your service and your product. The systems are so easy to design, layout and assemble, it took me less than 2 hours to do all of my flower beds and this included burying the 1/2" lines. Thanks for your prompt delivery and making this excellent hardware available online.”
“I don't like computers or do well using them. But you have the best ordering system. Easy to edit, review and use. The information is useful. This is the only place I found info on the old diameter system (.620) and products to convert to the 700. Thanks”
“I would have to say that dealing with Irrigation Direct is nothing short of fantastic. Their site is easy to navigate and their service is second to none. I had a small problem with an order. The problem was rectified promptly and without quibbling. I recommend Irrigation Direct without reservation.”
“Your pictures and information is very informative. I think I might be able to install a drip irrigation system myself.”
“Your web site is easy to use and your personnel are helpful and friendly.
Add to that your products are excellent quality and your prices are fantastic.”
Gary Noell Excavating
“GREAT PRICES!!!! Very quick delivery....I only wish they carried more of the irrigation items so I did not have to go to home depot anymore...
This company is the most down home place to deal with. You feel like one of the family and not a customer. I would recommend anyone to deal with them at any time. Thank you.
K & M Greenhouse