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Product Questions

Please click here to submit product questions that could not be answered using the "Click for Details" link below the picture of the product.


Sales Inquiries

For public agency, contractor, reseller, distributor, and international sales, as well as private labeling opportunities & bulk sale inquiries, please click here.

For drip irrigation systems design and installation guidance, please click here for our free Irrigation Direct Drip Irrigation Design and Installation Guide.


Affiliate Marketing

Do you have a website and/or blog? Are you interested in participating in Irrigation Direct's Affiliate Marketing Program? Please click here for more information.


Order Support

For questions regarding an existing order, please click here.


Shipping Error

Click here to notify us of a shipping error, and we will get it corrected right away.


Product Returns

If you have a product that you need to return, first review our return policy, then please click here for a Return Goods Authorization number.


Technical Support

If you need help with a product you have purchased from us, please click here.


Warranty Support

If you have a product warranty issue, please review our warranty information, then click here for assistance.


General Support

Website issues, website suggestions, customer product suggestions & all other general questions, please click here.


Need Help Designing & Installing your Drip Irrigation System?

Check out these popular sections: Expert Advice, Tutorials, Tips & Tricks, Videos, Irrigation Glossary & FAQ's


Vendors & Inventors

If you have a product that you would like us to consider manufacturing or selling, please email Vendor Inquiry.


Mail Only (we currently do not have a showroom or retail location)

Irrigation Direct, Inc.

266 Lindbergh Ave

Livermore, CA 94551

Hours of Operation: Monday - Friday 8:00am - 5:00pm (Pacific). We are closed for lunch 11:45am - 1:15pm (Pacific)


We currently do not accept line-by-line phone orders.

To place a phone order, please follow the steps below (Service Available Mon - Fri, 9:00am - 4:30pm Pacific)


1) Create an online account by clicking "Register" in the upper right-hand corner of our site. Click on the "Create An Account" button and enter your Name, Email Address and a Password for the account. Then click the "Submit" button.

2) From "My Dashboard", click on Manage Addresses under the Address Book heading and enter your address.


3) Browse our website and add all items you wish to purchase in your shopping cart. If you are coming from the check out option, your items will already be in your shopping cart.


4) Call us with your credit card information and we can complete the sale for you. This service is available on Monday - Friday between 9:00am - 4:30pm (Pacific); call 925-449-1300. These orders may ship next business day (M-F). Orders placed directly on the website ship faster.

*To place a local will call order: Please place your order on our website. Then call us with your order number. We will verify if the product is in stock or if it will be shipping from a separate fulfillment center. Shipping charges will be removed when you arrive to pick up your order. We are located in Livermore, Ca.


Thank you very much!

Free shipping and discounted pricing may be available in your area!

What US zip code are you shipping to?

does not apply to orders outside the United States